CONDITIONS OF SALE ONLINE

Art. 1. SUBJECTS IT IS NATURE OF THE RELATIONSHIP OF TRADING

The present conditions of sale (“Conditions“) govern the sale online on the site https://looloo-design.it (“Site“) of the present products (“Product/s“) of owned by Loo Loo of Zitti Anna Lisa headquartered in Milan, Piazza R.Wagner n.8 – P. IVA: 03968220966.

Sales contracts concluded through the Site will see as parts LooLoo – Design, as seller (following the “Seller“) and the subject that it proceeds to the purchase of one or more Products for non connected purposes to his/her own entrepreneurial, commercial, handicraft or professional activity, as buyer (following the “Consumer“), (Seller and Consumer will be below collectively referred as the “Parts“).

If one or more sales are performed for purposes related to his/her own entrepreneurial, commercial, handicraft or professional activity, will be applied the present general conditions of sale but, notwithstanding how much provided in the same, the possible protections won’t be recognized for the Consumer.

All the information related to the purchase will be sent through e-mail to the address by the same declared while the registration on the Site or while the process of purchase.

Art. 2. Geographical availability of the sales

The products on the site can be purchased by users residing all over the world.

Art. 3. Purchase of the Products

The listing, the categorisation and the exhibition of the Products on the Site it doesn’t represent an offer to the public, on the contrary a mere invite addressed to the Consumer to formulate a contractual proposal of purchase. The present general conditions of sale constitute integral part of the booking/of the same order and the Consumer, through the registration on the site or through the confirmation with the technique of the c.d. point&click, integrally accepts them and without any reserve. The booking/order of purchase of the Consumer is approved by the Seller with the dispatch to the Consumer, on the e-mail address from these declared to the Seller during the registration on the Site which is the transmission of the booking/order whenever the Consumer is not registered to the Site, of an e-mail of confirmation of the same order. The Consumer’s booking / order, the confirmation of the order of the Seller and the applicable general conditions of sale to the relationship among the Parts will electronically stored by the Seller in his/her own information systems and the Consumer will be able to require it copies sending a communication through an e-mail to the Seller on the address shop@looloo-design.it. Every contract of purchase of Products means concluded in the moment in which the Consumer receives the confirmation of the order from the Seller through electronic mail.

Art. 4. Data of the consumer and mode of payment

The Consumer will be invited to supply his/her own data on the purpose to allow the Seller to confirm the order and thereby provide the improvement of the contract. To the Consumer will be also asked to choose the method of payment among the available. In case the Consumer decide for the payment by PayPal, he/she will be obliged to notify the relative remarkable data through protected connection. For accounting and administrative requirements, the Seller reserves him the right to verify the generalities pointed out by the Consumer.

Art. 5. Delivery of the merchandise

The Site indicates the availability of the Products and the time of delivery. However such information should be considered purely indicative and not binding for the Seller. The term of delivery will start from the sampling/ receipt of the correspondent by the Seller. If the package or the envelope of the products ordered by the Consumer were to reach the destination clearly damaged, the Consumer he/she is invited to refuse the delivery from the carrier/shipper or to accept the delivery “with reserve.”

Art. 6. Prices, costs of consignment and taxes

The prices are comprehensive of the costs of standard packing, of the IVA (if applicable) and of possible indirect taxes(if applicable), but are not comprehensive of costs of the shipping, that are specified on the Site and that are calculated by the Seller before the confirmation of the order and that the same Consumer is committed to pay additionally to the Seller to the price mentioned on the Site.

Art. 7. Legal guarantee of conformity of the Seller, reporting of the defects of conformity and warranty covering

To the senses and for the effects of the European Directive 44/99/CE and of the Italian legislative Decree n. 206/2005 (Consumer Code), the Seller guarantees to the Consumer that the Products will be free of planning defects and material as well as conform to the descriptions published on the Site, for a period of 2 (two) years from the date of delivery of the Products to the Consumer.

Is excluded the application of any guarantee in case of use or washing of the Product not conform to the specific of the Product and to the instructions/warnings furnished in relation by the Seller namely reported in the supporting documentation of reference, in the timecards or in the labels.

On pain of revocation from the present guarantee, the Consumer has the burden to report possible defects and not conformity within and not over 2 (two) months from the discovery, and should disclose news to the Seller, also through the e- mail address shop@looloo-design.it, with indication of the defect and/or of founding not conformity, at least one picture of the defect, as well as the confirmation of the order sent by the Seller and/or the bill of sale.

Following the receiving of the reporting and the relative documentation, the Seller will consider the defects and the not conformity reported by the Consumer and, after carrying out quality control to verify the actual not conformity of the Product, he/she will decide to authorize or not the restitution of the Products with the mode that will be communicated. If the Seller is required to refund the paid price to the Consumer, the refund will be made, where possible, through the same mean of payment used by the Consumer at the time of purchase of the Product or through I banking.

As it regards possible damages caused by defects of the Products, the dispositions are applied of which to the European directive 85/374/CEE and to the Italian legislative Decree n. 206/2005 (Consumer Code). The Seller, in the quality of distributor of the products through the Site, disposes him from whatever responsibility, without exception, pointing out the name of the relating producer of the product.

Art. 8. Right of withdrawal – informative

To the costumer is recognized the right to recede from any contract concluded to the senses of the present general conditions of sale, without any penalty and without specifying its reasons, within the term of 14 (fourteen) days. The term starts: in case of a contract of sale related to only one good, from the day when the Consumer or the third designate acquire the physical possession of the good; in the case of a contract of sale related to multiple goods, ordered with an only order and separately delivered, from the day when the Consumer or the third designate acquire the physical possession of the last good. To exercise the right of recess, the Consumer must inform the Seller, before the start of the term of which below, of his/her own decision sending an explicit declaration to the Seller through the email address shop@looloo-design.it and filling out the dedicated form in the Site.

Following the e-mail of confirmation of exercise of the recess sent to the Seller, within and not over the following 14 days the Consumer must return the products to the Seller following the provided instructions in the abovementioned email of confirmation, sending them to the address notified through email.

The risks and the direct costs of the refund of the goods will be borne by the Consumer.

In case of recess, the Consumer will be refunded to the payments made, comprehensive of the costs of delivery (except the additional costs resulting from the possible choice of a type of delivery different from the least expensive type than delivery standard offers), without unfair delay and, in every case, not over 14 days from the exercise of the recess.

Such refunds will be made using the same mean of payment used by the Consumer for the initial transaction, except that the Consumer doesn’t require for the refund on different mean of payment, in that case the possible additional costs resulting from the different mean of payment will be borne by the Consumer. The refund can be suspended up to the receiving of the goods or up to happened demonstration from the Consumer to have re-sent the goods, if precedent.

The Consumer is responsible of the decrease of the resulting value of the goods from a different manipulation from the necessary to establish the nature, the characteristics and the functioning of the goods. If returned goods result damaged (for ex. with sign of usury, abrasion, indentation, scratch, deformations, etc.), not full of all of their elements and accessories (included the labels and the unchanged timecards and attached to the product), not accompanied by the instructions/notes/guides attached, by the original packaging and from the guarantee certificate, where one exists, the Consumer will respond on the loss of property of the good value, and will have the right to be refunded of the amount equal to residual value of the Product.

Art. 9. Amendment conditions of sale

The Seller reserves him the right to modify the present general conditions of sale in any moment, as its discretion, without need to supply any notice to the consumers of the Site, but sending communication by e-mail to the address declared by the Consumer during the registration on the Site. Any changes made will be effective from the date of communication and will be applicable only to the reached sales from that date.

Art. 10. Applicable law and competent court

Every contract of sale concluded between the Seller and the Consumers to the senses of the present general conditions of sale will be governed and interpreted in according to the Italian laws and in particular from the legislative decree 6 September 2005 n. 206 Consumer Code, with specific reference to the normative in area of contracts on distance and from the legislative decree 9 April 2003 n. 70 on certain aspects concerning to e-commerce. In the event that the acquiring party does not qualifies as Costumer, to the senses of the present contractual conditions, the controversy will be spent exclusively to the Court of Milan.

Art. 11. Online Dispute Resolution

To the senses and for the effects of the art. 14 of the regulation UE n.524/2013, the consumers living in States belonging to the European union are informed that for the resolution of the controversy concerning to the present contract and to the on-line services offered by this site there is a chance to resort to the procedure of Online Disputes Resolution, whose site is attainable from the following link: https://webgate.ec.europa.eu / odr /. In fulfilment to how much provided by such regulations, is also communicated that the e-mail address of the LooLoo of Zitti Anna Lisa is shop@looloo-design.it.

Art. 12. Tax Records

The parts mutually give action that, with the conclusion of the Contract, the tax records will be handed down on the costumer’s name.